1. Name and contact data of body responsible for processing (‘data controller’) and company data
EOS Holding GmbH
20099 Hamburg, Germany
Phone: +49 40 2532-8657
Fax: +49 40 2532-8658
Managing Directors: Klaus Engberding (Chairman), Justus Hecking-Veltman, Andreas Kropp, Marwin
Ramcke and Dr Andreas Witzig
Court of registration: Hamburg HRB 124 966
VAT ID no.: DE 813 348 056
The data protection officer for the company EOS Holding GmbH can be contacted at the above
address (please include the line ATTENTION: EOS Holding GmbH – the-debt-collectors-way.com) or
by email at firstname.lastname@example.org.
processing of these data by us.
- (German) https://auf-inkasso-art.de/
- (English) https://www.the-debt-collectors-way.com/
and the subsequent processing of these data by us.
14 of the GDPR for data processing outside the scope of collection via this website. As such we
will provide you with separate privacy policies for specific data processing activities on a
3. Privacy policies of the other companies of EOS Group
is also the case if these other companies of EOS Group along with their contacts are named on
our website and/or their services are shown on our website.
The other companies of EOS Group will provide you with separate privacy policies for specific
data processing activities on a case-by-case basis.
4. Collection and storage of personal data and nature and purpose of their processing
a. When you visit the website
When you retrieve our website eos-globalcollection.com the browser used on your device
automatically sends information to our website’s server. This information is temporarily saved
in a log file. The following information is collected without your intervention and saved until
it is automatically deleted after seven (7) days:
The aforementioned data are processed by us for the following purposes:
- IP address of retrieving computer,
- date and time of access,
- name and URL of retrieved file,
- website from which access occurred (referrer URL),
- website retrieved from our website,
- your computer’s browser and possibly operating system as well as name of your access
The legal basis for processing of the data is Art. 6(1) Sent. 1 (f) of the GDPR. Our legitimate
interest follows from the purposes for data collection listed above. Under no circumstances do we
use the collected data for the purpose of drawing conclusions about you.
- to ensure trouble-free connection establishment to the website,
- to ensure comfortable use of our website,
- to analyse the system security and stability, and
- for other administrative purposes.
b. When you contact us by email
You can contact us with questions of any kind via the provided email addresses.
If you do so the personal data transmitted via the email are saved. The legal basis for data
processing for the purpose of making contact is Art. 6(1)(f) of the GDPR. If contact is made for
the purpose of concluding a contract an additional legal basis for processing is Art. (6)(1)(b)
of the GDPR.
We delete the personal data collected by us after processing your enquiry provided we are not
legally entitled or obligated to process it further.
5. Passing on of data
We only pass your personal data on to other companies of EOS Group or other third parties
Transmission of your personal data for purposes other than those listed above does not occur.
- you have provided your explicit consent for one or more specific purposes pursuant to Art.
6(1) Sent. 1 (a) of the GDPR,
- disclosure pursuant to Art. 6(1) Sent. 1 (f) of the GDPR is necessary for the assertion,
exercising or defence of legal claims and there is no reason to assume that you have a
primary protection-worthy interest in not having your data disclosed,
- for the case that there is a legal obligation for disclosure pursuant to Art. 6(1) Sent. 1
(c) of the GDPR and
- it is legally permissible and necessary for fulfilment of contractual obligations pursuant
to Art. 6(1) Sent. 1 (b) of the GDPR.
- we have the data processed on our behalf in compliance with Art. 28 of the GDPR.
browser and stored on your device (laptop, tablet, smartphone or similar) when you visit our
website. Cookies do not harm your device and contain no viruses, Trojan horses or other malware.
Data respectively yielded from the combination with the specific device used are saved in the
cookie. However, this does not mean that we immediately become aware of your identity through
end we use so-called session cookies to detect whether you have already visited individual pages
on our website. They are automatically deleted when you leave our website.
We also use temporary cookies that are stored on your device for a specified time period to
improve usability. If you visit our website again to use our services you are automatically
recognised as a repeat visitor and the entries and settings you made previously are
automatically recognised so you do not have to make them again.
purpose of optimising our offering for you (see section 5). With these cookies we can
automatically recognise that you are a repeat visitor when you visit our website again. These
cookies are automatically deleted after leaving our website on the respective validity date.
The data processed by cookies are necessary for the purposes mentioned for safeguarding our
legitimate interests as well as the legitimate interests of third parties pursuant to Art. 6(1)
Sent. 1 (f) of the GDPR.
Most browsers accept cookies automatically, but you can configure your browser to prevent cookies
being stored on your computer or to display a notice before a new cookie is saved. If you
completely deactivate cookies, you may not be able to use all the features of our website.
7. Analysis tools
The tracking measures listed below and used by us are carried out on the basis of Art. 6(1)
Sent. 1 (f) of the GDPR. We use these tracking measures to ensure that our website is designed
according to requirements and optimised on an ongoing basis. We also use the tracking measures
to collect statistics on the use of our website and analyse them for the purpose of optimising
our offering for you. These interests are to be considered as being legitimate in the sense
given in the aforementioned regulation.
The respective purposes for data processing and data categories can be found in the
corresponding tracking tools in this section.
The provider of this website uses the services of etracker GmbH, Hamburg,
Germany (www.etracker.com) to analyse usage data. Here,
cookies are used which enable the statistical analysis of the use of this website by its visitors as
well as the display of usage-relevant content or advertising. Cookies are small text files that are
stored by the Internet browser on the user's device. etracker cookies do not contain any information
that could identify a user.
The data generated with etracker is processed and stored by
etracker solely in Germany by commission of the provider of this website and is thus subject to
strict German and European data protection laws and standards.In this regard, etracker was checked,
certified and awarded with the ePrivacyseal
data protection seal of approval.
The data is processed on the legal basis of Art. 6
Section 1 lit f (legitimate interest) of the EU General Data Protection Regulation (GDPR).Our
legitimate interest is the optimization of our online offer and our website. As the privacy of our
visitors is very important to us, etracker anonymizes the IP address as early as possible and
converts login or device IDs into a unique key with which, however,no connection to any specific
person can be made with. etracker does not use it for any other purpose, combine it with other data
or pass it on to third parties.
You can object to the outlined data processing at any time
provided it is related to your person. Your objection has no detrimental consequences for
The collection and storage of data may be refused
at any time with respect to subsequent services
Further information on data protection with etracker can be found here.
8. Social Media
Our website contains links to videos from YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
If you visit a website on our website that contains such a video, a direct connection is
established between your browser and the YouTube server after you have activated the video.
YouTube receives the information that you have visited our website with your IP address. If you
click on the link to the video, your IP address will be forwarded to YouTube. We would like to
point out that, as the provider of our website, we have no knowledge of the content of the
transmitted data or of its use by YouTube. For more information, please see YouTube's privacy
9. Data subject rights
You have the right:
- pursuant to Art. 15 of the GDPR to request information about your personal data processed by
us, in particular about the purposes for processing, the personal data category, the
categories of the recipients to whom your data have been or will be disclosed, the planned
retention duration, the existence of a right to rectification, erasure, restriction of
processing or objection, the existence of a right to lodge a complaint, the origin of your
data if they were not collected by us and the existence of automated decision-making
including profiling and if applicable meaningful information about their details;
- pursuant to Art. 16 of the GDPR to demand the immediate rectification of incorrect or
completion of the personal data saved by us about you;
- pursuant to Art. 17 of the GDPR to demand the erasure of the personal data saved by us about
you as long as processing is not necessary for exercising of the right to freedom of
expression and information, for fulfilment of a legal obligation, for reasons of public
interest or for assertion, exercising or defence of legal claims;
- pursuant to Art. 18 of the GDPR to demand the restriction of processing of your personal
data as long as the accuracy of the data is questioned by you and processing is unlawful,
but you reject their erasure and we no longer need the data, but you require them for
assertion, exercising or defence of legal claims or you have filed an objection to the
processing in accordance with Art. 21 of the GDPR;
- pursuant to Art. 20 of the GDPR to demand receipt in a structured, standard and
machine-readable format of your personal data which you provided to us or transmission to
another responsible party;
- pursuant to Art. 7(3) of the GDPR to withdraw the consent you previously granted us at any
time. This has the consequence that we may not continue the data processing upon which this
consent was based in the future and
- pursuant to Art. 77 of the GDPR to file a complaint with a supervisory authority. Usually
you can contact the supervisory authority in your usual place of residence or workplace or
10. Right to object
If your personal data are processed on the basis of legitimate interests in accordance with Art.
6(1) Sent. 1 (f) of the GDPR you have the right pursuant to Art. 21 of the GDPR to object to the
processing of your personal data as long as there are reasons arising from your particular
situation for this or the objection is directed to direct advertising. In the latter case you
have a general objection right which will be implemented by us without statement of any
If you would like to make use of your right to withdraw or reject you only need to send an email
offerings via our website or due to changed legal or official requirements. The current privacy
policy can be retrieved from our website at https://www.the-debt-collectors-way.com and/or
https://auf-inkasso-art.de/ and printed out at any time.